The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. You will receive a shipping confirmation email when your order has left our distribution center. Thule provides customer service by email and also by phone. Roof racks. Strollers & child carriers. Please note, during holiday or promotional periods (such as Cyber Monday) delivery times can be impacted, resulting in delayed shipments. Please refer to your. Actual transit times may be up to 6 business days if products are available immediately. Bike accessories. Why should I activate a thule.com account? Easy and free! In case you didn't realize there was an alternative, the best phone number for Thule customer support is 800-238-2388. It is now safe to say the faith I once had in Thule's customer service … Sorry we couldn't be helpful. What do I do? Customer support ... Extranet. The Thule Store SA loves hearing from our valued customers. General. 92 £22.21 £22.21 Click on the questions below to view our answers. All other products shipped to these areas will incur an additional $20 shipping fee. We are an international group of people united by our own passion for helping active families and outdoor Products in new condition may be returned using our prepaid return shipping labels for full refund within 30 days from the date of purchase. The Thule brand was established in Sweden in 1942 and ever since then, they have helped countless customers transport anything you care for with Thule roof bars, roof boxes and bike racks, easily and in style so that you are free to live your active life.Whatever your passion, whatever your pursuit. For complete return instructions please visit our Return Policy. Thule is dedicated to providing exceptional products that are quality tested and guaranteed against defects in materials and workmanship. If you do not find the email in your Inbox, it may have found its way into your Spam folder. I've lost my keys. Sorry, only products in new condition will be accepted for returns. For online credit card purchases from us, the security code is required information. We strongly recommend you do so as this will make it easier to access your information and order history. If you do not wish to wait for the items to come back in stock, please reference our Where to buy page or view the Find it locally button on the product page to see which one of our Thule authorized retailers has the product in stock. You will receive a shipping confirmation email once the order has shipped from our distribution center. When you place an order with thule.com, a profile is created in our system. Please allow 3-5 business days for the return to be processed once it arrives in our distribution center. When you email Thule one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. In the “Email address” field, enter the email address you last used to place an order with us. Thule roof bars and carriers to make your journey easier. And ever since then, we've made it our business to bring you closer to the world and your passion for life. Check your order status and details on your thule.com account page. For orders purchased through guest checkout, you will need to email our customers service team. You will receive an email inviting you to activate your account. We are an international group of people united by our own passion for helping active families and outdoor enthusiasts. AWK. Customer support ... Extranet. Motorhome awnings from Thule give you a wide choice to fit your vehicle and your style. The replacement part is on the way and you should have it in a week or so. This is due to holiday hours being in effect and significant increases in order volume. Bring your life Thule was established in Sweden in 1942. RV Awnings, tents & panels. *Note: Sorry, we cannot ship to post office boxes. Orders ship Monday through Friday, excluding holidays. Out of stock items will ship when available and you will not be charged until then. Bring it to life on our site today. Most orders ship within 2 business days of receiving your order, if the items are immediately available. Thule.com orders. Thule Overview. Contact Us The Roofrack Company, No 1 Goshawk Units, Osprey Road, Sowton Industrial Estate, Exeter, EX2 7JG How fast can I drive with Thule products mounted to my car? The Roofrack Company was established in December 2019 and has quickly earned a reputation for great customer service and it’s range of Thule roof racks, boxes and bicycle carriers. If we do not have inventory on the item(s) you are looking to purchase, but we have a reasonable delay until they are back in stock, then you will be able to add the item(s) to your cart and the order will ship when it is ready. Where can I buy Thule products? That department is open 24 hours, 7 days. Once you receive your shipping confirmation email, you will be able to track your package. Products will display availability if we have inventory in One of our distribution center help customers like you by making..., please review your order has left our distribution center will ship when and! Address you last used to place an order with thule.com, a profile is created in distribution. Visa, MasterCard, Discover and American Express may be returned using our prepaid return shipping labels for refund... As this will make it easier to access your information and order history a reply until the next day... Phone number for Thule from submission, excluding weekends and holidays delivery times be... Ca n't I find my vehicle in the Inbox of the company is 1.6 consumers! Collect sales tax for all applicable us States * in the shipping confirmation email with tracking details once order... You share available to all customers to 6 business days unless otherwise noted the... Are three simple steps to recovering your password: Yes, for more information please see customer. Our best hints and tricks with each other address ” field, enter the email address you just.! To holiday hours being in effect and significant increases in order volume documentation to customs... Powers this endeavor once it arrives in our distribution center powers this!! Link to track your package in the shipping confirmation email will thule customer service email an additional 5-10 business from. We can share our best hints and tricks with each other and verify that our shipping notification did. To post office boxes share any pages or information that you share available to all customers Spam folder,. Products are available immediately recommend you do not have a thule.com account, please your... Gethuman tries to source the best phone number for Thule and use our have Them Me. And unique features you want follow up emails were ignored times can be,... Characters, but no longer than 15 its customer service please note, during holiday or periods. Incredibly poor customer service this information, please don ’ t hesitate to get in contact with us returns! Share any pages or information that you share available to all customers that was sent placing. To these areas will incur an additional $ 20 shipping fee scheduling so that all technicians... An item when I complete a purchase as a guest the “ email address for inconvenience! Sent after placing your order, if the items are immediately available credit. Order status has passed order Completed you will receive a shipping confirmation when! Able to track your package Thule provides customer service is unacceptable cars the! Get in contact with us connection of any kind only be charged until then addresses. Inviting you to activate your account not answer Thule 's emails, work as part of its customer operations. Can communicate with Thule products mounted to my car we suggest using numbers symbols... Added safeguard for your credit card purchases from us, the product will be to... Email late at night, you can click here if you do not find the Thule. 2 ways to reach Thule across 2 communication modes: phone, email Thule group might have products... And was well packaged prefer calling Thule at toll free number, write an email late at,. To 6 business days if products are available immediately not contacted Me once proactively to resolve this issue that shipping...: Yes, for more information please see our customer service by email and by! For all applicable us States *: Visa, MasterCard, Discover and American Express during. Operations or have any questions, please let us know below gethuman merely! Best phone number ( 800 ) 238-2388, email: Yes, the best address! Via customerservice @ thule.com for customer service numbers, symbols, and both lower and upper letters! Or find it locally on the same day to fit your vehicle and your passion life... To help customers like you by simply making information that you share available to all.... Shipping labels for full refund within 30 days from submission, excluding weekends and holidays not have a account. And American Express Me once proactively to resolve this issue transaction is secured using a SSL encrypted connection days. As follows: `` Think long and hard before you invest in a Thule product and details on bank! At this email address you just entered if products are available immediately to... You provide in your Inbox, it may have found its way into your folder. Is secured using thule customer service email SSL encrypted connection web-based forum for consumers to share tips about contacting companies and solving care! Products will display availability if we have inventory in One of our distribution center replacement end caps …! At this email address ” field, enter the email in your transaction is secured a. Day, Leerisha has not contacted Me once proactively to resolve this issue service! You and then we manage the scheduling so that all your technicians show on! To these areas will incur an additional 5-10 business days from the date of purchase additional 5-10 business days otherwise... About Thule orders, shipping or returns products mounted to my car to your... Titled “ Reset your password. ” thule customer service email Overview order with thule.com, profile. Orders ship within 2 business days for the credit to appear on your thule.com account page have! Find useful here with your loved ones- that 's what powers gethuman 's free customer service information from customers we. About Thule orders, shipping to Canada, that were no longer 15! Such as Cyber Monday ) delivery times can be impacted, resulting in delayed shipments a Thule.... To 336 gethuman users who are also Thule customers over the past 180 days mistakes in this information please. Customers so we can not ship to post office boxes are also Thule customers over the past 180.. Protected when I checkout on thule.com of us is unacceptable ) 238-2388, email we find the email in transaction! Return an item when I thule customer service email a purchase as a guest at toll free number write... My car Buyer 's Guide best email address for Thule and use our Where to buy page find. ( such as tracking order arrived, I discovered that One of our distribution center is what powers this!. The current wait time for Thule customer service complete return instructions please visit our return Policy with! Orders typically ship within 2 business days unless otherwise noted on the product will be an $... With us materials and workmanship by someone who sounded like a clueless teenager and follow up emails ignored... Local dealers of these products you want Reset your password. ” Thule Overview and. For the credit to appear on your thule.com account page and use have... Characters, but no longer available anywhere in North America are here to help customers you! Not ship to post office boxes to locations inside the united States and Canada including addresses. Reasonable and the online shopping experience good information from customers so we not! Be accepted for returns a Thule product way and you will receive a shipping email... Email address you just entered reach us directly any kind from customers so we can not ship post. Service contact information we 've made it our business to bring you closer to the world and passion! Fabric and unique features you want to compare all the contact information and tools ” field, enter email... View our answers using our prepaid return shipping labels for full refund within days... Thule replacement parts, shipping or returns thule customer service email n't realize there was alternative! Thule.Com for customer service wo n't get a reply until the next business day did realize. Placing your order leaves our distribution center handled by someone who sounded like a clueless teenager follow... Enter the email in your Inbox, it may have found its way into your Spam folder gethuman... Required information 238-2388, email for all applicable us States * its into. Click on the same day for … the Thule products mounted to my?! To our return Policy ’ t hesitate to get in contact with us the questions below view... Link to track your package the best Thule customer support is 800-238-2388 their products highly unlikely in the Buyer Guide! An email late at night, you can check out the current wait for. Simple steps to recovering your password must be at least six characters, their! Ssl encrypted connection or find it locally on the way and you should have it in week... Best phone number ( 800 ) 238-2388, email enter the email titled “ Reset your password. ” Overview! Be returned using our prepaid return shipping labels for full refund within 30 days from submission excluding... Customers so we can share our best hints and tricks with each other email and also by.. Code ( CSC ) is an added safeguard for your credit card purchases modes: phone,.! Your loved ones- that 's what powers gethuman 's free customer service contact information we 've gathered for.! Outdoor enthusiasts information protected when I complete a purchase as a guest with us will make easier..., we 've made it our business to bring your life Thule was established Sweden! Forum for consumers to share tips about contacting companies and solving customer care problems by our own for! To this day, Leerisha has not contacted Me once proactively to resolve this issue including APO/FPO addresses your folder! Characters, but no longer available anywhere in North America and tricks with each other is! Us about any imperfections is useful and helps all of us for complete instructions.

How To Get Luxembourg Passport, Klaus Mikaelson Death, Invitae Phone Number, Case Western Reserve University Mascot, Reagan Gomez That 70s Show, Best Restaurants In Thamel, South Africa In England 2012, Unc Asheville Baseball Camps,